How 101HI works
Describe it once. Know what happens next.
Answer a few questions, confirm your contact details, and follow your request in one place.
- 1
Start here
Describe the work
Tell us what needs doing. Answer a few questions, then add the location and timing.
- 2
Before submission
Confirm it's you
Enter the code we send to your email or phone. Then check your request and send it.
- 3
After submission
Follow your request
Open My Projects to see its status. A saved request has not reached a pro yet.
- 4
When matching is available
Pros receive your request
Up to four pros who match your service and area may receive it. A reply is not guaranteed.
- 5
Your choice
Choose who to hire
Discuss the work and agree on a price with the pro you choose. Follow your request and any updates in My Projects.
Common questions
Does it cost anything to ask for pros?
No. 101HI is free for homeowners. You agree on the price for the work directly with the pro you choose.
What do pros pay?
$25.00 for a repair or small fix; $75.00 for an installation, new build or large project, per delivered request. Each receiving pro pays separately. Homeowners pay no referral fee. Real charges occur only in live mode; no real payments are taken before launch.
Has a pro seen my request yet?
Not yet. A saved request waits until matching opens. Check its status in My Projects.
Who sees my contact details?
Only the pros matched to your request, and only after you agree to share them. We never post them publicly. See the Privacy Policy.
When will a pro reply?
Reply times vary and are not guaranteed. Check My Projects for updates, or contact Support if you need help with your request.
Where do I get help?
Visit Support for account, verification or project questions. We review messages in the order received. 101HI is not an emergency service. For an emergency, call 911.
Can I cancel?
Yes, while your request is still waiting for pros. Open it in My Projects and choose Cancel project.